Unfair to care

Community Integrated Care is one of Britain’s biggest social care charities, employing 5000 colleagues and supporting 3500 people across England and Scotland.

Last year, we partnered with the world’s leading experts in job evaluation – Korn Ferry – to conduct an independent assessment of the role of a frontline Support Worker, objectively assessing its true value across sectors. Our findings were published in our first Unfair To Care report in July 2021, providing a first of its kind, in-depth analysis which debunked the myth of social care as a “low skilled” profession.

In fact, the research proved that based on the complexity, responsibility, skills and demands of the role, it was equivalent to jobs in fields such as experienced teaching assistant, police community support officers and healthcare assistant. Even more shocking was the discovery that many Support Workers would be paid significantly more – up to 42% or £7500 – when compared with their NHS equivalents (Band 3 Healthcare Assistants)

This year, we revisit the data and find painfully slow progress has been made. The gap has been preserved at 41%, now a difference of over £8000 a year. Based on the current rates of pay uplifts it will be at least 23 years – a whole generation – until Support Workers are paid on a par with their NHS equivalents.

This is an injustice that not only impacts the dedicated colleagues working in social care and people who draw on support, but society and public services at large. Low pay is a false economy that needs to end.

8 Key Facts From The Report
  • 41%

    Percentage uplift needed for a Support Worker to have parity with their NHS counterpart

  • £8,036

    That equates to a cash difference of £8,036

  • 23 years

    The time it will take for current rates of uplift to deliver parity with the NHS

  • 3.5 months

    The gap means a Support Worker works unpaid for the last 3.5 months of the year

  • 1.73m

    The size of the social care workforce in Great Britain, contributing nearly £60bn to the economy

  • 52%

    Percentage rise in vacancies in the social care sector in 2021

  • 91%

    Percentage of those surveyed who believe social care is important to society

  • 90%

    Percentage of those surveyed that state that social care is a skilled or semi-skilled occupation

Read Unfair To Care 2022- 23

Read Unfair To Care 2022-23 to understand how Support Workers now trail behind their NHS colleagues by £8,036 per year and how this is impacting both the lives of our colleagues and the people we support.

Read Unfair To Care 2021

Read last year’s Summary Unfair To Care Report




We are calling on the Government to:

  • Provide an immediate and fair pay rise to all frontline social care workers
  • Urgently deliver a system of fair and objective pay benchmarks and bandings for all social care roles
  • Create a wider workforce strategy to make social care a viable, respected, and sustainable career in the longer-term

4 ways you can support

1. Email your MP

Call for action using our pre-populated message.

  1. Click ‘Auto Copy Message’ below
  2. Find your MP using our postcode search
  3. Click ‘Send Message’ next to their photo
  4. Paste your pre-populated email, enter your details and click send


2. Share campaign assets on Social Media

We’ve created some graphics and a suggested post for you to share on your social media feeds to show your friends and followers that you are supporting frontline social care workers to get the pay they deserve.

Download Social Assets

3. Tweet your MP

Visit the link below to find your UK Member of Parliament using your postcode and send them a tweet to start a conversation.

Tweet your MP Tweet your MP

4. Download our media pack

For all media enquiries relating to the campaign please email unfairtocare@c-i-c.co.uk or call 07816 209623 / 07946 471037

Download campaign pack Download the media pack

About Community Integrated Care

Community Integrated Care is one of Britain’s biggest and most successful social care charities. We support thousands of people across England and Scotland who have care and support needs, such as learning disabilities, mental health concerns, autism, dementia and acquired brain injuries, to lead The Best Life Possible. We are proud to have been recognised for our impact and innovation as the Charity Times ‘Charity of the Year’, and at sector honours such as the Skills for Care Accolades, National Care Awards and Great British Care Awards.

We believe that social care is the backbone of society. It is underfunded, under-appreciated and needs progressive reform to ensure fair pay for colleagues and fair care for all. That’s why our national strategy, ‘We Dare’, makes an absolute commitment to championing the sector – our colleagues, communities and the people we support. We are determined to fight for this cause with partners across the sector and society to ensure that it can be fair to care.

Contact Us